After some asking around, we found out that it wasn’t happening consistently for all the new employees, or even for all the employees with new machines. The user would log in, build a new local profile, and be unable to log into Skype for Business. To make matters worse, this issue popped up on the new computers as well.

The new employees would log into their computers, build a local profile, and everything would work … everything, that is, except for Skype for Business. This client recently hired a couple of new employees and part of the onboarding was shuffling older computers to the new employees and issuing new computers to the employees whose computers became hand-me-downs.

The Strange Issue with Logging into Skype for Business The client has Office 365 with Skype for Business Online, and they’ve been chugging away without issue for a little while now. That’s the position I found myself in recently with a client. It’s been a bit of a quiet year so far filled with routine maintenance, but as we all know, even when things appear to be routine, there’s always the possibility you’re going to run into something entirely out of the ordinary course of troubleshooting.

Skype for business login hangs